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Phone: 8005333570

contactus@anchorwallace.com

Frequently Asked Questions:

 

  
When typing in the fields for an order or setting up an account it will not allow me to proceed?

  

Please try different web browsers such as Google Chrome or Firefox.

 
   What is the minimum order required?
  

The total minimum required is 300 bulletins. However, within that 300 quantity, you can mix and match the different styles of bulletins in increments of 100. For example, you can order 200 Mother's Day and 100 Father's Day. 

 
 
What are the payment methods?
  
1.  We accept checks, debit/credit card, or ACH (electronic funds transfer). To pay by credit/debit card, please call us to make your payment. We accept Visa, MasterCard, Discover, and American Express. 
     NOTE: A 3.5% processing fee applies to credit card payments. There is no processing fee for debit cards, checks, or ACH payments.
 
2.  Set-up an account by phone or register on our website (homepage). Once your account is set-up, we will contact you for payment method.
 
3.  Apply for Terms (payment due net 30) to be emailed an invoice. To apply, contact us at 1-800-533-3570 or email AnchorWallace@AnchorWallace.com. 
 
4.  Mail your payment to Anchor Wallace, P.O. Box 844619 Boston, MA 02284-4619.
     NOTE: A 3.5% processing fee applies to credit card payments. There is no processing fee for debit cards, checks, or ACH payments.
 
5.  Payment by ACH (electronic fund transfer)
     Bank/Account Details:
     Webster Bank, N.A
     436 Slater Road, New Britain, CT 06053
     ABA: 211170101
     Account Number: 10962963
     Account Name: Koozie Group/WBCC
 
 
   Are the back of the Bulletins blank?
  

For our Special Occasion Bulletins, the backside is blank except for a small code on the bottom for internal use. Some of our Every Sunday Bulletins have a choice for scripture readings on the backside.

 
   From what Bible are your scriptures?
   Our Special Occasion Bulletins use scripture from the KJV, NIV, and ESV. Every Sunday Bulletins use scripture based on the denomination for each series.
 
   Can I order bulletins in 8 1/2" x 14"?
   Yes, all 8 1/2" x 14" are featured in our catalog or on our website.
 
   I'm interested in other products or custom bulletins or products. Who do I contact?
   Contact our Customer Service at 1-800-533-3570 or by e-mail contactus@anchorwallace.com.
 
   I need a current catalog? How do I get one?
   Catalogs can be downloaded from our homepage banner. For a hard copy of catalog, email us at contactus@anchorwallace.com or call 1-800-533-3570.
 
   Do you ever have sales or discounts?
   Yes. Please check our home webpage for special offers.
 
   What if you are out of an item ordered?
   We will notify you immediately if an item is not available via phone or email.
 
   Do you offer overnight shipping?
   Yes, we handle express orders using FedEx which offers 1, 2 and 3 day delivery.
 
   Can the order ship today?
   Yes. There is no additional charge for same day shipping. If the order is received by 12:00 p.m. Central Standard Time, it can ship same day. This must be specified on your order. Please call to verify same day shipping. Expedited shipping methods will incur additional charges.
 
   Where do I place my order?
  

1.  On our website by registering on the homepage.

2.  Email your order to: AnchorWallace@AnchorWallace.com

3.  Mail your order to: Anchor Wallace, 1000 3rd Avenue SW, Sleepy Eye, MN 56085

 
   When will I receive my order?
   All orders ship within 72 hours after order confirmation and order is released to production. For rush requests, contact customer service at 1-800-533-3570.