Frequently Asked Questions:
What paper and weight are used on the calendars?
FSC® 70# gloss text/UV coated cover
FSC® means it is certified by the Forest Stewardship Council.
What is the imprint/artwork area size?
Drop Ad Front: 10.125”w x 2.25” h
How many imprint colors are included in the price?
One color, black imprint, is included in the price. For imprinting of additional colors (CMYK) ask your Sales Representative for price.
Are there discounts if I pay early?
Payments Received on or before: Discount Payment Received on or before Discount
January – February 28, 2023 7% July – August 31, 2023 2%
March – April 30, 2023 5% September – October 31, 2023 1%
May – June 30, 2023 4% November – December 31, 2023 0%
Our Early Payment Discounts apply to imprinted calendars that start with January 2024. The discount percentage is calculated on the date that the payment is received in full on orders, order-to-storage notices or invoices.
To qualify for Early Payment Discounts:
- You must have a line of credit with us; you cannot be a prepay customer.
- You must have provided an imprinted calendar order on file.
- You must pay the order/invoice in full, including freight and tax if applicable.
- Payment remit must be attached
What type of artwork is accepted?
All artwork must be digital to fit the imprint area. Orders will be produced with artwork provided. It should not need additional design, resizing, or rearranging for use.
Please Note: Anchor Wallace reserves the right not to print any logo or message that is deemed inappropriate.
Electronic Artwork
Artwork will be accepted digitally from the following programs:
Adobe Creative Cloud (PC or Mac)—with preferred format saved as PDF
Photoshop® bitmap images (B&W) should to be at least 1200 DPI to size for product being ordered. Color images should be in CMYK color space at least 300 DPI to size for product being ordered.
InDesign®—include all linked files needed for output. Also include a PDF file saved for press quality output.
Fonts should be outlined.
E-mail Artwork: Artwork should be submitted within 24 hours of sending the order. Multiple files should be compressed in either .zip or .sit format. File size limitation, when sent via e-mail,is 10MB.
Vector Art
We recommend using vector art because it produces the highest quality artwork.
It is "resolution-independent," which means it can be enlarged without affecting the quality of your imprint. Please be sure to outline all fonts when submitting vector artwork to avoid the fonts defaulting.
Raster Art (Placed/Continuous Tone Images)
Raster Art is “resolution-dependent.” When you change the size of an imprint, you change the quality. This means that the resolution (DPI) of your file is critical. Files must be at least 300 DPI at 100% of final size. Grayscale images and bitmaps must be 1200 DPI. Do not submit files with linked images. Please embed all graphics. Raster Artwork will be accepted in Photoshop® format (black-and-white .tiff, .pict, .jpeg files scanned or created at 1200 DPI [high resolution] and at approximately the actual size of the imprint area).
Vector images can be scaled infinitely without loss of clarity or degradation of image quality.
Raster images are based on pixels, so they scale with a loss of clarity.
Hard-Copy Artwork
If electronic art is not available, please provide sharp, high-contrast, color-separated or black-and-white artwork. Artwork will be returned upon request otherwise it will be discarded.
Typesetting
We can add text to your imprint at no additional charge.
When can I expect my first proof?
Proofs will be emailed within two working days. We prefer sending proofs to one email address. Changes can be sent in a reply to email. Your revised proof will be resent within two working days. Once approved, simply reply to the email that is is approved. Final approval must be received before order can be produced.
How can I pay for my order?
New accounts are set up as a prepay status. Which means once your order is entered, you will receive an emailed link to pay online by credit card, debit card or ACH transfer. We accept Visa, MasterCard, American Express, and Discover. Payments by credit card will be assessed a 3.5% processing fee. Fee does not apply to by debit card or ACH transfer payments.
We also accept ACH bank-to-bank transfers on our website for US customers. Anchor Wallace does not charge a fee for this transfer, however your bank may assess a fee. Please contact your bank to set up ACH or EFT payments.
There is no fee for check payments.
If you prefer to be invoiced after calendars have shipped, please contact your Sales Representative for a credit application.
All invoices can be paid via check to: PO Box 844619, Boston, MA 02284-4619. Please include an account number, order number, or invoice number on your payment.
Once your payment is received and processed for prepay status, your order will be released from credit hold.
What is the timeline to receive my calendar order?
Production time is 10 working days for all production ready orders. Time may be extended after October 1st. Please order before October 1st to ensure holiday delivery.
What is the standard shipping time?
Orders ship F.O.B. from Sleepy Eye, Minnesota 56085. Standard transit time applies for FedEX or UPS.
Will shipping be less expensive if I ship US Mail?
Our shipping is based on a flat rate so price will not vary unless you chose to ship the order on your 3rd party carrier account number. Anchor Wallace will not be responsible for lost or damaged products or for the tracking of products shipped by U.S. Mail.
How to I place my order?
- Contact our Sales Representatives at 1-800-533-3570.
- Email your order to: AnchorWallace@AnchorWallace.com.
- Mail your order to: Anchor Wallace, 1000 3rd Avenue SW, Sleepy Eye, MN 56085.